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VW apologizes after demanding $150 to help find toddler taken in carjacking
Auto March 5, 2023 , by BizLizzy Reporter
A representative from VW’s remote-access service refused a request from police before collecting
CDK's massive outsourcing plan could affect customer service in uncertain ways
Auto March 5, 2023 , by BizLizzy Reporter
Customer service quality is a concern for dealers once CDK’s outsourcing plan with Genpact is fully
Ford to sell EVs with 2 types of batteries, depending on customer needs
Auto March 5, 2023 , by BizLizzy Reporter
Ford will offer the less-expensive lithium iron phosphate chemistry on its Mustang Mach-E this spring
EV battery startup Our Next Energy to provide energy storage for Berkshire Hathaway project in W.Va.
Auto March 4, 2023 , by BizLizzy Reporter
Calling the customer soon after visit — and listening — improves satisfaction
Auto March 4, 2023 , by BizLizzy Reporter
Robin Ford added two specialists to its call center. Their only job: Call new- and used-vehicle, service
Missed payments? Ford tech could make car repossess itself
Auto March 4, 2023 , by BizLizzy Reporter
To make customers pay up, vehicles could automatically disable features, play annoying sounds or drive
Toyota recalls 144,000 Tundra pickups in North America
Auto March 3, 2023 , by BizLizzy Reporter
New tool shows Kia, Lexus moving the most inventory this year
Auto March 3, 2023 , by BizLizzy Reporter
An “inventory efficiency index” created by software company Cloud Theory allows automakers
GM considering Palace of Auburn Hills site in suburban Detroit for 'supplier park'
Auto March 3, 2023 , by BizLizzy Reporter
A location for the GM supplier park has not yet been determined, but it could be north […]
Financial challenges shutter self-driving truck company Embark Technology
Auto March 3, 2023 , by BizLizzy Reporter
Self-driving truck company Embark Technology closes and lays off hundreds of workers after it runs out
Cox Automotive buys mobile repair provider FleetNet America for $100 million
Auto March 3, 2023 , by BizLizzy Reporter
The Cox Automotive purchase of fleet maintenance and repair service provider FleetNet America also includes
VW to build $2 billion Scout assembly plant in S.C.
Auto March 3, 2023 , by BizLizzy Reporter
The German automaker’s board of management said Friday that it would construct a $2 billion assembly

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Business, Science & Industry News

VW apologizes after demanding $150 to help find toddler taken in carjacking

CDK's massive outsourcing plan could affect customer service in uncertain ways

Ford to sell EVs with 2 types of batteries, depending on customer needs

EV battery startup Our Next Energy to provide energy storage for Berkshire Hathaway project in W.Va.

Calling the customer soon after visit — and listening — improves satisfaction

Missed payments? Ford tech could make car repossess itself

Toyota recalls 144,000 Tundra pickups in North America

New tool shows Kia, Lexus moving the most inventory this year

GM considering Palace of Auburn Hills site in suburban Detroit for 'supplier park'

Financial challenges shutter self-driving truck company Embark Technology

Cox Automotive buys mobile repair provider FleetNet America for $100 million

VW to build $2 billion Scout assembly plant in S.C.

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